Grand Mercure Hanoi - Ханой, Вьетнам

<ul> <li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>Parking height restrictions apply. </li><li>This property advises that enhanced cleaning and guest safety measures are currently in place.</li><li>The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.</li><li>Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; reservations are required for some onsite facilities.</li><li>Enhanced food service safety measures are in place.</li><li>This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).</li><li>This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC), Safe Travels (WTTC - Global), and COVID-19 Guidelines (WHO).</li> </ul> <ul> <li>Fee for buffet breakfast: approximately VND 577500 for adults and VND 290000 for children</li> <li>Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)</li> <li>Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old)</li> <li>Early check-in is available for a fee (subject to availability)</li> <li>Late check-out is available for a fee (subject to availability)</li> </ul> <p>The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. </p>