zhilibyli-prod2 - Отели, Hanoi Elpis Grand Hotel, Ханой, Вьетнам

Check-in Information Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedBe prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Special Check-in Instructions Front desk staff will greet guests on arrival. Mandatory Fees null Optional Fees Early check-in is available for a fee (subject to availability) Late check-in fee: VND 200000 for check-in after midnight Late check-out is available for a fee (subject to availability) Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Important Notes Only registered guests are allowed in the guestrooms. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.